For those who have placed a deposit on a male or female pup from Scarlett’s litter (1st or 2nd Priority), you have a several options to consider:
- You can request a refund of your Priority puppy deposit. This will be your only chance to request a refund between now and July 2nd, 2022. If you do not request a refund before this date, your deposit becomes non-refundable after July 2nd, 2022 and will be rolled over automatically to the next Caramel color puppy litter due 6 to 7 months from now. You will keep your same place in line for the Fall litter of 2022. If you choose this option, you can no longer request a refund of your deposit under any circumstance after July 2nd, 2022. When you choose to roll your deposit over to a future litter of the same color, your deposit can be applied towards the purchase of a puppy from one of the next three litters in that color. This protects you from losing your deposit for about 18-20 months.
- You can move your Priority puppy deposit over to another color of one of our upcoming puppy litters due in the late summer or early Fall of 2022. If you choose this option, you will be placed behind others who are already in line for that litter color and gender, but you will still be able to request a refund if you don't get get a puppy from another color of one of our upcoming litters.
- If you put more than one deposit down and are already in line for any of our other upcoming litter colors, we can move your Caramel puppy deposit to your other reservation and all your deposits will go towards the purchase of that puppy.
If you would like to receive a refund of your May 2022 Caramel litter puppy deposit rather than roll it over to the next Caramel litter OR, if you want to move your deposit to another puppy color reservation, please call us to make this request, then text or email us to confirm what you want to do in writing. If you simply want to roll your deposit over to the next Caramel litter in the Fall, you do not need to do anything, we will update your reservation automatically.
If you were on our Standby waiting list for a male or female pup from Scarlett’s May 2022 litter, we will move you to the Standby list for her next litter due in the Fall of 2022.
We would like to extend a very heart-felt apology
