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Summary of Our Puppy Purchase Process and Waiting Lists

Summary of Our Puppy Purchase Process and Waiting Lists

-Emery-n-Denise's Golden Puppies General Info   /   Jan 1st, 2021   /   0 COMMENTS   /  A+ | a-
This article is intended to be a summary of information for those interested in one of our future puppy litters. There is a lot of information on our website to read and consider, but this article will help to explain how the process at Emery-n-Denise’s Golden Puppies works. You will also find links to other areas of our website which provide additional information that many of our customers have found informative and interesting.

Here are the minimum three (3) things you need to do before getting on one of our puppy reservation lists:


1. Read our
Purchase Agreement and our Supplemental Terms & Conditions. This is the contract verbatim that you will sign later on if you decide to purchase one of our puppies. If you have any questions about the Purchase Agreement or T&C, call us to discuss.

2. Fill out a
Puppy Application. There really isn’t any disqualifying answers on this application however, you should be aware that we only sell our puppies to families or individuals whose intended purpose for the puppy is a family pet, companion animal, or service dog. Our puppies are only available with limited AKC registration. Absolutely no full-registrations sales of puppies will be considered. So, if you are intending to possibly breed your dog sometime in the future, Emery-n-Denise’s Golden Puppies is not the right choice for you.

3. Text us or email us a message saying you have completed the first two steps and are ready to get on our standby list. Then we will send you back instructions which allow you to get on the list by creating a separate customer account for each list you want to be on. In other words, you would create an account for each puppy color (white cream, light blonde, caramel color, or auburn) and gender (male or female) that you want to get on the waiting list for. So basically, we have eight seperate waiting lists (two genders for each of the four colors of Golden Retriever Puppies that we offer). That's pretty much it!


The following provides probably some of the most important information that most people will want to know when considering a purchase from Emery-n-Denise’s Golden PuppiesTM. These new policies will go into effect starting February 1, 2021. If you are interested in a little background on what precipitated these new changes to our purchase policies, please
click here.

WHEN YOU ARE READY TO START THE PROCESS AND GET IN LINE FOR A PUPPY:

First, you need to decide which of our four colors of Golden Retrievers you are interested in (white creamlight blondecaramel colorand auburn). Second, you need to decide if you want a male or female puppy. We take deposits for ten males and ten females in each of the four colors of Golden Retrievers that we breed. Third, it is necessary for you to create a customer registration account so that we can keep track of your contact information, your picking order, and your deposit (if paid). This is your private account where you will be able to periodically log in and check out where you currently stand. Since we do get cancellations, you may find that you have moved up the list, but you will never move down. Before creating a new customer account with us, please read our new puppy purchase policies which will go into effect on February 1, 2021. We know this may seem a bit long and time consuming to read so if you want to get the digest of all this, call us and we will be happy to give you a more concise explanation of our new policies to purchase a puppy from Emery-n-Denise's Golden Puppies.


 
*****  START OF NEW POLICY CHANGES  *****
 

EMERY-N-DENISE’S GOLDEN PUPPIESTM
PURCHASE POLICY STARTING FEBRUARY 1, 2021


The following is a detailed description of our policy changes for 2021 that we have put together to try to better accommodate those who definitely want to purchase a puppy from Emery-n-Denise’s Golden Puppies as well as others who perhaps want to keep their options open:

1.  PRIORITY RESERVATIONS:
There are two (2) levels of priority reservations which are for those who have done all their research and know they definitely want a Golden Retriever Puppy, they have talked to us on the phone, they have spent a significant amount of time looking through our website, they like what we are about and our passion for Golden Retrievers, and they have decided that Emery-n-Denise are definitely the right breeders for them whether it be in the immediate or distant future:

1A.  1ST PRIORITY RESERVATION - $250 (non-refundable):
Our first priority reservation is for those who are 100% sure they want to buy a puppy from Emery-n-Denise’s Golden Puppies whether it be now or later. A 1st priority reservation puts you in the top picking positions (1 through 6) on our waiting list for each litter color and gender of puppy you are seeking. The picking order is based on the order we receive your deposit. The deposit for 1st priority is $250 and is non-refundable, unless there are not enough pups for you to get the gender you were waiting for when the litter is born. If a refund is not requested, your reservation for that same gender will move up to a higher position on the 1st Priority list in the next litter of the same color. Refunds must be requested within 6 weeks from the date of birth of your first puppy litter reservation. Any deposit for which a refund has not been requested within 6 weeks will automatically be moved up to a reservation position of 1st Priority in the next litter of the same color and gender. A 1st priority reservation can be made for one or more of the litter colors we offer (white creamlight blondecaramel colorand auburn), and for one or both genders (male, female, or both). Multiple reservations will increase your chances of getting a puppy. Each additional 1st Priority reservation requires an additional deposit of $250. When a litter is born where you will definitely be getting a puppy from that litter, all of your other deposits will transfer over to that puppy purchase.

1B.  2ND PRIORITY RESERVATION - $150 (non-refundable):
Our second priority reservation is designed for those who are 90% sure they want to buy from Emery-n-Denise’s Golden Puppies, but whose lives might be a little more fluid and something could come up that causes you to change you mind. A 2nd priority reservation puts you in the next highest picking positions (7 through 10) on our waiting list for each litter color and gender of puppy you are seeking. The picking order is based on the order we receive your deposit. The deposit for 2nd priority is $150 and is non-refundable, unless there are not enough pups for you to get the gender you were waiting for when the litter is born. If a refund is not requested, your reservation for that same gender will move up to a higher position on the 1st Priority list in the next litter of the same color. Refunds must be requested within 6 weeks from the date of birth of your first puppy litter reservation. Any deposit for which a refund has not been requested within 6 weeks will automatically be moved up to a reservation position of 1st Priority in the next litter of the same color and gender. A 2nd priority reservation can be made for one or more of the litter colors we offer (white creamlight blondecaramel colorand auburn), and for one or both genders (male, female, or both). Multiple reservations will increase your chances of getting a puppy. Each additional 2nd priority reservation requires an additional deposit of $150. When a litter is born where you will definitely be getting a puppy from that litter, all of your other deposits will transfer over to that puppy purchase.


2.  STANDBY WAITING LIST (no deposit required):
The Standby waiting list is for those who have dreamed of owning a Golden Retriever Puppy, and perhaps you have talked to us a little on the phone and briefly looked at our website, but you still haven’t decided that Emery-n-Denise are the breeders you will definitely buy from. Maybe you feel any breeder would be fine for you as long as you can get a Golden Retriever Puppy in the shortest amount of time. So then, you may be working something out with several breeders. So, there is a chance that something could come up that causes you to buy a puppy elsewhere, or you may need to change your mind entirely about buying a puppy at this time. With this in mind, perhaps you don’t want to put any money at risk of losing if you have to back out for some reason. Therefore, our Standby list does not require a deposit and puts you in picking position 11 or greater on the waiting list according to the color and gender of puppy you are seeking. The order of our Standby list is according to the order in which you registered your standby information on our website when you create an account. You can get on our Standby list for one or more of the litter colors we offer (white creamlight blondecaramel colorand auburn), and for one or both genders (male, female, or both). Multiple reservations will increase your chances of possibly getting a puppy. Your chances of getting a puppy after they are born depends on how many people have paid to get on the Priority reservation list. If the Priority list is only half full (5 of the 10 positions filled), that means the number 11 spot on the Standby list is really like the number 6 picking position overall. So, the Standby list is not necessarily a long-shot, and it does gives you the flexibility to buy a puppy elsewhere or change your mind completely without losing a deposit.

3.  KEY MILESTONES WHILE WAITING TO GET YOUR PUPPY:
The following information provides additional clarification about our Priority reservations and Standby waiting list before and after a puppy litter is born:

3A.  BEFORE A PUPPY LITTER IS BORN:

3A.1  Purchasing a 1st Priority Reservation.  A 1st Priority reservation spot (1-6) can be purchased and immediately jumps ahead of 2nd Priority reservations (7-10) as well as those on Standby.

3A.2  
Purchasing a 2nd Priority Reservation.  A 2nd Priority reservation spot (7-10) can be purchased and immediately jumps ahead of those on Standby, but behind those in the 1st Priority positions (1-6).

3A.3  Venmo Payment Method.  The quickest and easiest way to purchase a Priority List reservation is to use the Venmo smartphone App. Our Venmo account name is Emery-n-Denise@Golden-Puppies. If you are unable to use this method, please call us for other arrangements.


3A.4  Standby Only After All Priority Spots are Filled.  If all Priority reservations have been filled (the first ten positions on the waiting list), only Standby positions will be offered.

3B.  AFTER A PUPPY LITTER IS BORN, BUT BEFORE 5 WEEKS OF AGE:
3B.1  Priority List Merge.  All 1st & 2nd Priority positions for which we have a puppy available are merged together and are simply called Priority reservations. Those that were in 1st priority will be at the top and those that were in 2nd priority will come next, according to the number of puppies in the litter.

3B.2  Priority List Notice.  After the puppies are born, we will begin contacting our Priority customers, and you will have 72 hours to respond to our phone calls, text messages, and emails. If you have not responded after 72 hours, your Priority reservation will automatically be moved to next litter, and the next person on our Priority list will move up and take your place on the list for that puppy litter.

3B.3  Standby List Notice.  If we have more pups still available after all those with paid deposits have been guaranteed a puppy to pick, we will then make pups available to our Standby list, and then to the general public. When we begin contacting our Standby list, a Standby customer will have 12 hours to respond to our phone calls, text messages, and emails. If you have not responded after 12 hours, your Standby position on our waiting list is cancelled completely for that litter, and the next person on our list moves up and takes your place on the list.


3B.4  Standby List Deposit.  A refundable-deposit will be required from our Standby list at the time when we notify you that we have a puppy available to purchase shortly after the puppies are born. The deposit is $100 prior to the puppies being 5 weeks of age and is refundable up until the puppies are 5 weeks of age.

3B.5  Not Enough Puppies for Priority Customers.  When there are not enough puppies in a litter for a priority customer who has placed a deposit to get a puppy, a deposit refund is an option for your first litter reservation, but must be requested by text or email within 6 weeks of the birth of that litter. If that request is not made, your deposit will be automatically moved to the next litter of the same color and gender.


3C.  AFTER PUPPIES ARE 5 WEEKS OF AGE:
3C.1  See the Puppies and Decide.  All customers who have placed a deposit and have been guaranteed a puppy pick from a litter must now choose whether to purchase a puppy by seeing the puppies in person, or on a video chat with us and the puppies, or from pictures that we email to you (you decide which of these is your preference).

3C.2  Priority List 2nd Deposit. Those on our Priority list will choose first and if they choose a puppy, an additional deposit must be made to bring your total deposit up to $350, which is non-refundable under any circumstances. But if you choose not to buy a puppy that we have available for you, your deposit will be automatically moved to the next litter of the same color and gender.

3C.3  Standby List 2nd Deposit. Those who are on our Standby list will choose after the Priority list has made their choices. If a person on Standby gets to choose a puppy, a deposit must be made to bring your total deposit to $350, which is non-refundable under any circumstances. But if you choose not to buy a puppy, your Standby position will be cancelled unless you specifically request to move your Standby spot to the next litter within 12 hours of our attempt to notify you of cancellation.

3C.4  Puppies Offered to General Public. If puppies are still available after our Priority and Standby lists have made their decisions, the remaining puppies will be made available to the general public. The deposit will be $350 and is non-refundable under any circumstances.


3D.  YOUR PUPPY IS READY TO GO HOME AT AROUND 9 WEEKS OF AGE:
3D.1  Puppies Go to New Owners.  We will coordinate with you for your puppy to come home to you or your family at approximately 9 weeks of age, usually on a Friday, Saturday, or Sunday. The delivery options are: (1) you pick the puppy up from us at no additional cost; (2) we meet you somewhere at an additional cost; (3) you pick the puppy up from our courier at MCI Airport in Kansas City at an additional cost; or (4) we fly the puppy to you on an approved airline at an additional cost. The final balance you will owe is the total purchase price, plus 6.725% state sales tax on the purchase price if you are a resident of the state of Missouri, plus airline or delivery costs, minus the sum total of the deposits you have previously paid.

3D.2  Final Balance Payment at Pick Up or Meeting Place.  If you are coming to pick your puppy up from us or we are meeting you somewhere, your final balance can be paid several different ways with the following time constraints: (a) the day of your puppy delivery by cash or Venmo App (Emery-n-Denise@Golden-Puppies); (b) three days prior to delivery by credit card using PayPal (with a 3% fee); or (c) two weeks prior to delivery by mailing us a personal check using priority mail.

3D.3  Final Balance Payment for Airline Delivery.  If you are having your puppy delivered by airlines, your final balance must be paid within the following time constraints: (a) one week prior to your puppy’s travel date by Cash or Venmo App (Emery-n-Denise@Golden-Puppies); or (b) one week prior to your puppy’s travel date by credit card using PayPal (with a 3% fee).

3D.4  Final Balance Payment for Kansas City Delivery.  If you are having your puppy delivered for pick up at MCI Airport in Kansas City, your final balance can be paid several different ways with the following time constraints: (1) three days prior to your puppy’s travel date by Venmo App (Emery-n-Denise@Golden-Puppies); (2) three days prior to your puppy’s travel date by credit card using PayPal (with a 3% fee); or two weeks prior to your puppy’s travel date by mailing us a personal check using priority mail.


3D.5  Mailing Address for Payments by Personal Check.  If you are mailing us a personal check, your check should be made out to Emery-n-Denise's Golden Puppies and mailed to the following address:

 
EMERY-n-DENISE's GOLDEN PUPPIES
RR 4 BOX 760
AVA, MISSOURI  65608-9337

Please write your puppy's 4-digit puppy I.D. on the memo line of your check and make sure to choose a delivery option so that it will arrive to us not later than 11 days before your puppy is to be delivered.

3E.  FOR THOSE WHO PLACED A DEPOSIT BUT DIDN’T GET A PUPPY:
3E.1  Not Enough Puppies – Refund Time Limitation for Those on Our Priority Lists.  Any litter that you place a deposit on for the first time to get on our 1st or 2nd Priority List (meaning, that deposit has not rolled over from a previous litter where you did not get a puppy for any reason), your deposit has the option for you to get a refund IF there were not enough pups in this first litter for you to get one from the gender you chose. The refund must be requested within 6 weeks of the birth of this first litter (when the puppies are 6 weeks old). If this request is not made, your deposit will be automatically moved to a 1st priority position in the next litter of the same color and gender. A deposit that rolls over to the next litter is non-refundable under any circumstances.

3E.2  Deposit Refunds for Those Who Were Originally On Our Standby List.  Anyone who placed a $100 deposit on a puppy before the pups are 5 weeks of age, and you cancel before picking a puppy when they are 5 weeks old (for any reason), can request a refund of your deposit. The request for a refund must be made before the puppies reach 6 weeks of age. If no request for a refund is made, you will automatically be placed on our Standby List for the next litter of the same color and gender that you chose. A deposit that rolls over to the next litter is non-refundable under any circumstances. 


3E.3  Consecutive Litter Reservations.  Anyone remaining on our Priority waiting list after 3 consecutive litters and has not purchased a puppy will be cancelled automatically, and no deposit refund will be given. This is not an attempt by us to keep your deposit for which you were never offered a chance to pick a puppy. But we are confident that everyone will get an opportunity to get a puppy within three litters. However, if a situation arises where that is not the case, we will consider a remedy to make our customers happy such as another litter or a deposit refund.

3E.4  Existing Waiting List.  If a customer was on our reservation list and paid a deposit prior to February 1, 2021, but did not get one of our puppies born in November or December of 2020, your reservation will automatically be moved to a 1st or 2nd Priority position (at your choice) in the next litter of the same color and gender you chose. You will be required to bring your total deposit amount for that litter up to $250 (total) for 1st Priority, or $150 (total) for 2nd Priority. Your deposit becomes non-refundable at that time with all the provisions stated in Section 3B.5.  All other sections of this revised Purchase Policy will also apply. However, you will still have the option of requesting a refund of your deposit UP UNTIL JANUARY 31, 2021. After that date, a refund will be according to Section 3B.5 and 3.E5 for those who placed a deposit prior to February 1, 2021.


3E.5  Existing Waiting List Rollovers to 2021 Litter.  Customers who placed a deposit on one of our litters born in 2020 but didn't get a puppy and were rolled over to the next litter in 2021, are treated as a "first reservation." This does not mean you will lose your place in line, nor does it mean and you are moved to the bottom of the Priority List. It simply means that you will still have an opportunity to request a refund later IF (and only if) there are not enough puppies in the next litter for you to get one. If you do not request a refund after not getting a puppy from the next litter, your deposit is rolled over to the following litter and is treated as your second reservation. Deposits rolled over to your second litter reservation (and thereafter) are not refundable under any circumstances.

4.  IMPORTANT THINGS TO CONSIDER:
4A.  MULTIPLE RESERVATIONS.  Your chances of getting a puppy increase when you get on more than one reservation list for a litter color and/or gender. The greatest chances of getting a puppy will be for those on our Priority reservation lists, and the chances become even greater when you get on more than one Priority reservation list. And remember, when a litter is born where you will definitely be getting a puppy from that litter, all of your other deposits will transfer over to that puppy purchase so that you won’t lose your deposits on other litters.

4B.  SEPARATE ACCOUNTS. A person who wishes to get on our waiting lists for more than one litter color (white creamlight blondecaramel colorand auburn), and/or one or both genders (male, female, or both) needs to create separate accounts for each reservation so that we can maintain where you stand with respect to other reservations on the list. For Priority reservations, a separate deposit must be paid for each reservation which will be associated with each account separately. For Standby lists, a separate account is also required, although no deposit is associated with a Standby account until we notify you that a puppy is available for you to consider for purchase.


4C.  UPGRADING FROM STANDBY TO PRIORITY.  Any person on our Standby List can get on our Priority List by paying the deposit amounts listed in Section 1A for 1st Priority, or Section 1B for 2nd Priority. Your place in line on our Priority List will be immediately behind those who were already on the Priority List before you. All the policies for Priority List reservations will then apply to your upgraded reservation.


4D.  CHANGE OF COLOR OR GENDER.  If a customer wishes to change to a different litter color or gender on our waiting lists, this can be done by contacting us through a text message or email and making the request the request in writing. However, if you change litters or genders, your reservation must go behind those who are already in line on the other waiting lists, whether it be a Priority reservation or the Standby List.
 
*****  END OF NEW POLICY CHANGES  *****



HERE ARE THREE THINGS THAT HAPPEN AFTER A PUPPY LITTER IS BORN:

First, we will make a general announcement that the litter was born, but we will not disclose how many pups are in the litter until all the pups are completely stabilized. This generally takes about five to seven days, at which time we will announce the number of male and female pups in the litter. At that time we contact you and let you know if we will have a puppy for you to choose. We will also let you know if there were not enough pups to cover your reservation spot (for those people, you still have the options we described previously).

Second, when the pups turn five weeks old, we will schedule a time for you and/or your family to come to our facility to interact with the puppies and meet the parents. If you like our facility, our adult dogs, and you see a puppy that steals your heart, you can then choose that puppy according to its microchip number which we will scan for you in your presence. You will then place an additional deposit so that all of your deposits total $350 which is non-refundable. Although we highly recommend you to come to our facility, you may choose not to come when the puppies are five weeks old and have us send you numerous photos of the available puppies for you to choose from. We can also do a video chat with you and the puppies which allows you see close-ups of the puppies and ask us questions to help you decide. 

Third, you will come out to our facility when the puppies are around nine weeks of age, pay your final balance, and take your new furry family member home with you. Or if the puppy is being delivered to you by airlines or by courier to Kansas City, we will arrange a payment method with you in advance, and notify you by email of all puppy travel arrangements.



FAQs


How much are Emery-n-Denise's Golden Puppies? The Puppy Availability table on our main front page (
click here) shows the price range of each of the four colors of litters. The price is fixed after the litter is born and depends on the number of pups in the litter and the number of male and female pups. Larger numbers of puppies will be priced at the lower end of the range shown in the that table, whereas smaller numbers of puppies will be priced higher. We have prepared a detailed explanation of how the puppy pricing is determined which can be viewed here. Once the price is fixed for the males and females in a puppy litter, those on our Standby waiting list will still have the option of cancelling their reservation and can request a refund up until the puppies reach five weeks of age. 

How do I get on your Priority Reservation List or your Standby List? Call us and we will ask you if you've filled out a puppy application, read our purchase agreement and terms and conditions, and then ask you if you have any questions for us. If everything is understood and you are comfortable after talking to us, we will text message you a link for you to create a customer registration account which we will use to keep track of your position on the waitingy list.

If I am on the standby list, how will I know if a puppy becomes available for me to choose where I need pay a deposit? We will call you and let you know.

What forms of payment are accepted? For your initial deposit, you can use your credit card or your PayPal account which will include an extra fee of around 3%. We also accept Venmo (no extra fees) to Emery-n-Denise@Golden-Puppies. When the puppies are 5 weeks old and you choose to purchase one, you can pay the next portion of your deposit with Venmo, Cash, or a personal check. When you come to take the puppy home with you, your final balance must be paid with either Venmo or Cash (unless you contact us at least two weeks in advance to work out other payment arrangements).




Here are some other articles that we highly recommend you to read while you are on your search for a Golden Retriever puppy:


This article (written by us) will help you to consider many of the responsibilities of caring for a Golden Retriever puppy and important questions you should be asking in order to find a reputable breeder.

This article (written by us) provides information on how we determine our puppy purchase prices.

This article (written by us) provides vital information on the topic of spaying and neutering your puppy.

This article (written by us) discusses the importance of having your dog’s teeth professionally cleaned and polished.

This article and this article (both written by us) will educate you on how to select an excellent quality dog food for your puppy.

This article (written by us) provides important information on inbreeding, which every good breeder should carefully consider.

This article (written by us) is on the topic of anesthesia. Every pet owner’s pet will eventually have to have a procedure like teeth cleaning, spaying or neutering, or something else recommended by your vet where anesthesia is required. You need to know what the risks are to your dog and what questions you should be asking your vet.

This article (written by us) provides information on our cash bonuses for referrals that we give to our customers.

We hope this and our other articles have helped you learn about our Golden Retriever breeding ethics and practices so that you can make an intelligent and well informed decision about owning a Golden Retriever puppy. Thank you for considering Emery-n-Denise’s Golden Puppies.

 
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